There are 12 fixed meeting points across the Hoan Kiem / Old Quarter area, each with its own pickup time (earliest around 7:10 AM). As this is a shared group tour, the vehicle waits a maximum of 5 minutes at each point, and our guide calls the evening before to reconfirm. See the full meeting point list & map →

Cancel 10–14 days before departure: no fee. 7–10 days before: 50% of the deposit is charged. Inside 7 days: the full deposit is forfeited. This is the general schedule; the exact policy shown at checkout for your specific date and tour is what applies.

Yes. On our day cruises (Cozy Bay Premium, Sea Lion Premium, Tropical Cruise), children up to 4 travel free, ages 5–8 are charged 75% of the adult rate, and 9+ is full adult price. The overnight Cozy Bay Grand cruise uses a different structure: 1 child aged 0–2 travels free per booking with 2 full-paying adults, ages 3–5 are 50%, and 6+ is full adult price. See our full Children's Policy for details.

Pay online by card through our secure checkout to confirm your seat instantly. A deposit or full payment may be required depending on the tour and date.

Yes — all 13 tours on this site are daily group departures with real guests joining every day, so you can book almost any date without waiting on a minimum group size.