Tour Overview

Cancelation Policy

  • The Price is NOT included Payment fees (Bank or Gateway fee)
  • Promotion is subject to availability upon confirmation
  • If you cancel a trip after making a booking you will lose some or all of the money you have paid for the trip. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip :
  • 3 days or more prior to departure, we will refund 100% of your money
  • 2 days prior to departure, we will refund 50% of total money you already paid
  • 1 days prior to departure, we will refund 0% of total money you already paid.
  • If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.
  • We can change date of your tour for you, if you send us an email to reconfirm at least 1 day before
  • We will Refund 100% if weather is bad and can not join the tour.

Children Policy :

  • The rate for children applicable for one child sharing a twin or double cabin with two adults
  • For infant (<04 years old): FOC except domestic ticket cost
  • 04 - 11 years old without bed: 50% adult rate
  • 04 - 11 years old with extra bed: 75% adult rate
  • 04 - 11 years old in twin share: 90% adult rate

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Hanoi – Halong Bay by Hai Au Seaplane